Humanizing Customer Success

At Lawgix, we’re passionate about transforming legal servicing, and we recognize that starts with people.

We strive to humanize the Customer Success process, developing lasting and honest relationships with our customers. From knowing your Customer Success team by name to having multiple ways to reach us that suit your working style, Lawgix aims to provide a personal and direct experience.

We promise to:

Lawgix employs modern support capabilities with multiple channels, allowing customers to interact as best suits them, when it suits them. Phone, web, in-product; they are all readily available.
We've all been bounced through automated voice menus, desperate to ask a simple question. Lawgix assigns a person - with a name and a phone number - to each and every client.
Setting and meeting expectations, without exception. Through weekly checkpoint meetings with each customer, Lawgix owns our part of your success, through thick and thin.

Case Studies

Lawgix is currently developing our Case Studies with our leading clients. Please check back soon to hear their stories.
Top 5 US Bank
Top 5 US Bank
Leading Debt Buyer
Leading Debt Buyer
Master Servicer
Master Servicer